What You Can Expect

Your safety is our top priority. As a propane provider licensed and regulated by the Texas Railroad Commission, we follow strict safety standards designed to protect you, your family, and your property.

 

Here's what you can expect when you place your first order with us:

• Safety Check Before First Fill
Before your initial delivery, a technician will perform a required safety inspection of your propane system. This includes checking the tank, regulators, piping, and visible connections to ensure everything meets current safety codes.

• Gas Leak Test & Appliance Verification
If your system has been empty or newly installed, we are required to conduct a leak test before introducing propane. We'll also verify that your appliances are properly connected and safe to operate.

• Customer Safety Information
You'll receive important propane safety information, including how to recognize a gas leak, what to do in an emergency, and general best practices for safe propane use.

• Clear Communication
If any issues are found during the inspection, we'll explain them clearly and walk you through the next steps before service continues. Your understanding and peace of mind matter to us.

• Ongoing Safe & Reliable Service
Once your system is in compliance, we'll schedule your delivery and provide the same dependable, safety focused service on every visit.

These procedures aren't just requirements - they're part of how we take care of our customers. We believe safe propane service should also be friendly, transparent, and stress-free.